The transition’s been really, really good and our association with OneIT has been brilliant. Can’t fault it.
Nisha McGeough, Strata Specialists
The challenge
The business ran on a strata program designed 20 years earlier. It couldn’t email from the system or pay contractors by direct debit, so contractors were paid by cheque.
Each month, around 2,000 levy invoices were printed, scanned and emailed one at a time. By Nisha’s estimate, that was about three days of work for five staff. Industry vendors on the east coast meant time-zone delays and patchy support.
The solution
OneIT, a Perth team in the same time zone, built a cloud replacement. It emails levy invoices straight from the system, sends reminders and pays contractors by direct debit.
Support is part of the package. Nisha says someone always followed up quickly, and anything urgent was “fixed really, really quickly.”
The benefits
Days of work down to an hour
Nisha estimates the monthly levy run went from about three days with five staff to about an hour, done on her own.
Easy for a young team
Staff find the system user friendly, which gives the business more freedom.
Local, responsive support
A Perth team in the same time zone, fixing urgent issues fast.
What we built
Automated levy invoicing
Thousands of levy invoices emailed straight from the system.
Automatic reminders
Follow-ups on outstanding levies without manual chasing.
Contractor direct debit
Cheques replaced with electronic contractor payments.