The only software team that has delivered for them twice

Magic Maids’ first OneIT database ran the business for about 14 years. When thousands of customers finally outgrew it, owner Greg Frederick came straight back to OneIT. The new system handles the volume and lets cleaners log in and report directly.

Greg Frederick

Put it this way, OneIT are the only bunch that have managed to produce the goods for me twice now, and they will deliver at the end of the day.

Greg Frederick, Owner / director, Magic Maids
Greg Frederick — client testimonial 1:56

Greg Frederick, Owner / director, Magic Maids

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The challenge

With thousands of customers and a flood of same-amount transactions, Magic Maids had outgrown its system. It couldn’t cope with the volume of customers or transactions, and admin was getting messy.

The solution

Greg went back to the team that built his last system. OneIT developed a new database that handles Magic Maids’ full customer base and gives cleaners their own login to report straight into it.

Next up is batch payments and automated invoicing, so the team can stop processing payments by hand and focus on growth.

The benefits

Handles thousands of customers

The new database copes with the full customer and transaction volume.

Cleaners report directly

Cleaners log in and report through the system. No paperwork to re-key.

Proven twice

The first OneIT system lasted about 14 years. Greg trusted us to build the next one.

What we built

Customer database

Built for thousands of active cleaning customers.

Cleaner portal

Cleaners log in and report directly.

Next: payments and invoicing

Batch payments and automated invoicing, in development to cut admin further.

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