RAC Finance

RAC Finance has been providing West Australians with quality finance products and service since 1988.

The Issues

When RAC Finance wanted to improve their online services by offering online loan applications and approval, we created the software (FASTRAC) to execute this innovative idea.

The Solution

FASTRAC allows the general public to apply for finance instantly over the web while also providing a means for RAC Finance staff to manage loan applications from initial quotation through to settlement. The software not only functions as a stand-alone system for use within the RAC, but seamlessly integrates with a variety of external organisations.

Our software offers an easy-to-use workflow to maximise operator efficiency. Instead of filling out numerous forms and shuffling between applications, staff use FASTRAC to automate their daily tasks into one streamlined process. The system enforces workflow to ensure all procedures are followed in the lifecycle of a loan application. This minimises the opportunity for any required processes to be neglected or circumvented.

Users of the online system enjoy the flexibility of generating their own quotes, requesting automatic confirmations via phone/fax/email and instantly applying for a loan. Having a loan application instantly approved online gives RAC Finance a significant edge in a highly competitive market.

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