Quick Corporate provides office supplies to Australian businesses. When it decided to transition its business online, oneit developed a website and custom software solution.
Not long ago, stationery orders were taken primarily by fax or phone. Quick Corporate wanted to transition its store online, enabling a quicker ordering process for clients. oneit designed a website that links with Quick Corporate's core business software.
Quick Corporate's webstore has been happily embraced by users and is now the primary means of customer interaction. The webstore allows users to place and review orders and contains a personalised list of commonly ordered products.
oneit's webstore creation was only one part of the project. The second part was integrating the webstore with Quick Corporate's invoicing system. oneit's integration stopped the double handling of orders. When orders are placed online, they directly integrate with invoicing. Price changes and product availability are immediately reflected in the webstore. This significantly improves user experience, curbing disappointment and price confusion.
The online webstore allowed Quick Corporate to penetrate new and expanding markets. It also allowed them to handle smaller customers that would have previously been too inefficient to administer.
Other similar case studies you may wish to review: